5 year guarantee

Gabriel A/S gives a five-year guarantee against wear-through on selected products in normal office or home use* and with normal maintenance and appropriate upholstering.

The guarantee covers

  • Replacement of fabric under the approved complaint. The guarantee does not cover costs of re-upholstering or other costs associated with the complaint.
  • Gabriel calculates a 20% reduction in the original invoiced price per metre per annum after delivery of the fabric about which the complaint was made (i.e. 20% after one year, 40% after two years etc.).

A further condition is that the upholstery fabric is properly maintained in accordance with Gabriel A/S’s maintenance guides, including keeping entirely free of dust and soiling. It is also a condition that the upholstered object does not have sharp edges and corners, and that the foam used remains unchanged for at least five years and does not crumble.

* (Normal office or home use covers daily use for 8-9 hours in the office or home. The guarantee does not cover spot wear on limited areas (e.g. caused by a metal zip in a pair of jeans, metal studs in a belt, a metal comb in a rear pocket etc.)


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